We are engaged in industries and operations which contribute to the daily life of many people in various fields, such as industrial gas solutions. In the course of operating these businesses, we come to retain personal information of our customers, our business partners, our shareholders, our employees, etc. Acknowledging the importance of privacy protection in our society, we take it as our social responsibility to comply with the laws, regulations and social norms related to protection of personal information. Therefore, we have established the following privacy policy and hereby declare that we will carry out and maintain it.
The Company will use fair and proper means to acquire personal information, clearly specifying the purpose of use of such information in advance.
The Company will use personal information only within the scope of the purpose of its use. Further, when we outsource the handling of personal information to a third party contractor, we will do so only after conducting a prior investigation of such contractor and executing an agreement that is necessary for proper management and supervision of such contractor, and will take the measures necessary for compliance with the applicable laws and regulations.
The Company will never provide a third party with any of your personal information unless we obtain your prior consent or unless such provision is permitted under applicable laws or governmental regulations.
We take the necessary security measures to prevent loss, destruction, modification, and leakage of personal information. We appoint a personal information protection manager and implement appropriate management of personal information, providing all our employees with training in the protection and appropriate management methods of personal information. We thereby realize thorough implementation of appropriate treatment of personal information in our businesses.
We will comply with laws, national guidelines, and other norms on the protection of personal information.
Enacted: April 1, 2005
Revised: December 1, 2020
Kikuo Toyoda
Chief Executive Officer
AIR WATER INC.
We will use acquired personal information for the following purposes in our business activities.
[of personal information of customers of the Company]
- To provide the products, services, etc. that we sell or provide;
- To facilitate the proper and smooth execution of transactions with you, such as communication in relation to transactions and the sending of greeting cards;
- To respond to inquiries, requests, or complaints;
- To respond to applications for gifts, etc.;
- To improve the convenience of our website and online shopping services;
- To exercise our rights and fulfill our obligations (billing, shipping, etc.) based on contracts and laws related to our business;
- To exercise our rights and fulfill our obligations (billing, shipping, etc.) based on contracts and laws related to our business; and
- To facilitate the proper and smooth execution of entrusted business when we have been entrusted to process personal information in whole or in part by another business operator, etc.
[of personal information of shareholders of the Company]
- To exercise rights or perform obligations of the Company under the Companies Act of Japan;
- To provide the shareholders of the Company with special treatment of various kinds in respect of their status as shareholders of the Company;
- To take various measures to smoothen the Company’s relationship with the shareholders; and
- To conduct management of shareholders of the Company, such as preparing data on shareholders in accordance with specific standards based on the applicable laws and regulations.
[of personal information of the employees, prospective employees and former employees of the Company]
- To conduct selection of new employees;
- To conduct management of employees; and
- To provide information and give notices to former employees.
We will never provide your personal information we have acquired to any third party except under the following circumstances:
- When you have given your consent to such provision;
- When we have been requested to provide your personal information based on the law;
- When it is necessary to protect human life, body or property, and obtaining your consent would be difficult;
- When it is particularly necessary to improve public health or promote the sound development of children, and obtaining your consent would be difficult; or
- When it is necessary to cooperate with the execution of affairs prescribed by laws and ordinances by a government agency, local government or a party entrusted by either of the preceding, and obtaining your consent could hinder the execution of those affairs.
The Company and its Group Companies (meaning, as a rule, the Company’s consolidated subsidiary companies and equity method affiliates which are listed on the website of the Company; hereinafter the same) may use the acquired personal information jointly in the manner specified as follows for the purpose of providing general and comprehensive services:
- Scope of parties jointly using the information:
The Company and its Group Companies - Items of personal data to be used jointly:
Name, address, telephone number, FAX number, e-mail address, birth date, age, gender, transaction history, content of inquiries and requests, and other information provided by the individual concerned - Purpose of use by the joint users:
Limited to the scope of the purpose of use of the information at the time of acquisition - Party responsible for the management of personal information to be used jointly:
AIR WATER INC.
We will take measures to securely manage personal information based on the information security standards at the time in order to prevent leakage, loss, damage, falsification, unauthorized access, etc.
If you or your representative request us to disclose, notify the purpose of use, correct, add, delete, stop using, erase, or stop providing to a third party (hereinafter collectively referred to as "disclosure, etc.") your personal information, we will respond to your request in accordance with the following procedures. (hereinafter collectively referred to as "disclosure, etc."), we will respond to your request as follows
For more information about the procedures for requests for disclosure, etc., please contact our contact person for inquiries specified in “5. Contact Person for Inquiries concerning Personal Information” below.
- Request for Disclosure of Personal Information or Notification of Purpose of Use of Personal Information
* In the case where you request disclosure of the Company-retained personal data or notification of the purpose of use thereof - Request for Correction, etc. of Personal Information
* In the case where you request correction, supplementation, or deletion of the Company-retained personal data - Request for Cessation of Use, etc. of Personal Information
* In the case where you request cessation of use, elimination, or provision to a third party of Company-retained personal data - Documents verifying that you are the person in question (such as a copy of driver’s license or passport)
- In the case where a representative is acting on behalf of the individual concerned, a document to prove his/her right of representation, in addition to［4］above.
- “Company-retained personal data” means personal data which is retained by the Company for a period longer than six months and which the Company is authorized to disclose, correct, supplement, delete, cease using, eliminate, or cease providing to a third party.
- When you take a procedure for one of the above requests, you are required to submit the above documents to the Company. Please blot out sensitive information such as the locality of your registered domicile which is described in the documents before you send the documents to the Company.
Among the requests listed in (2) above, please be informed that for requests for disclosure and for notification of the purpose of use, you are requested to pay the fee of 1,000 yen (consumption tax included) per request.
For inquiries concerning the Company’s treatment of personal information, including consultations and complaints, or concerning a request for disclosure, etc., please contact the following office:
Personal Information Protection Management Office, Office of Legal & Governance, AIR WATER INC.
- Telephone: +816-6252-1337 FAX: +816-6252-5098
* Reception hours: 9:00AM - 17:00PM (except on Saturdays and Sundays, national holidays and the Company’s summer holidays and year-end and new-year holidays) - E-Mail：info-privacy-h@awi.co.jp
- Address: 2-12-8, Minamisenba, Chuo-ku, Osaka (postal code: 542-0081)
Personal Information Protection Manager
AIR WATER INC.
We will handle Individual Numbers (My Number) and specific personal information (hereinafter, “Specific Personal Information, etc.”) in compliance with the Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures (hereinafter, “the Numbers Act”), the Guidelines for the Proper Handling of Specific Personal Information (for Business Operators), the Act on the Protection of Personal Information (hereinafter, “the Personal Information Protection Act”) and the guidelines established by each ministry and government office.
We will use the Specific Personal Information, etc. we have received for the following purposes:
(1) Specific Personal Information, etc. of our business partners
Preparation of payment records relating to real estate transactions; and
Preparation of payment records relating to remuneration, fees, contract money and rewards.
(2) Specific Personal Information, etc. of our shareholders
Preparation of payment records relating to the distribution of dividends and surplus.
(3) Specific Personal Information, etc. of our employees, etc., and their spouses and family members
[1] Tax-related purposes
- Preparation of certificates of income and withholding tax;
- Submission of declarations, notifications and applications relating to property accumulation savings for house construction and property accumulation pension savings; and
- Provision to the employee shareholding association to facilitate their preparation of payment records relating to members of the association.
[2] Social insurance-related purposes
- Notifications, applications and billing related to health insurance and employees’ pension insurance;
- Notifications, applications and billing related to employment insurance and workmen’s compensation insurance; and
- Notifications of a person to be insured in the national pension category 3
(4) Other administrative procedures and processes involving submission of documents containing Individual Numbers (My Number) prescribed in Article 9.3 of the Numbers Act
We have established and will comply with our “Rules on the handling of Individual Numbers (My Number) and specific personal information ” for the proper management of Specific Personal Information, etc., including prevention of leakage, loss or damage.
We may entrust the handling of Specific Personal Information, etc. to a third party. In this case, we will provide the necessary and appropriate supervision of the contractor in accordance with the Numbers Act and the Personal Information Protection Act.
We will endeavor to continuously improve our handling of Specific Personal Information, etc.
We will respond to any request made by an individual or their agent to disclose the Specific Personal Information, etc. of the individual without delay except under the following circumstances:
- Doing so may harm the life, body, property or other rights and interests of the individual or a third party;
- Doing so may significantly hinder the proper execution of our business; or
- Doing so would violate laws.
Please direct any inquiries or complaints regarding our handling of Specific Personal Information, etc., or requests for the disclosure of Specific Personal Information, etc., to the following contact.
Personal Information Protection Management Office, Office of Legal & Governance, AIR WATER INC.
- Telephone: +816-6252-1337 FAX: +816-6252-5098
* Reception hours: 9:00AM - 17:00PM (except on Saturdays and Sundays, national holidays and the Company’s summer holidays and year-end and new-year holidays) - E-Mail：info-privacy-h@awi.co.jp
- Address: 2-12-8, Minamisenba, Chuo-ku, Osaka (postal code: 542-0081)
